We reserve the right to change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of this Privacy Policy. If we make material changes, we will provide additional notice (such as adding a statement to our website’s homepage or sending you an electronic notification within 72 business hours of material updates).

Your Rights

In accordance with applicable data protection laws, you have the following rights:

• The right to access your personal data
• The right to rectification or erasure
• The right to restriction of processing
• The right to data portability
• If you have provided us with your personal data based on consent, you may withdraw consent at any time with future effect.

To exercise these rights, please contact us at [email protected].

Collection of Your Personal Data

“Personal Data” refers to any data that identifies, relates to, describes, or is reasonably capable of being associated with an individual. The types of personal data we collect depend on your interactions with us and include:

• Personal information you provide directly: Name, email address, phone number, mailing address, payment details, preferences, and any other details you provide when registering or interacting with us.
• Data from transactions: Information regarding bookings, services purchased, and payment records.
• Social media interactions: When you tag us, mention us, or interact with our content on social media platforms.

You can always choose not to provide personal data; however, this may affect our ability to provide services to you.

Sensitive Data

We do not knowingly collect or process sensitive data such as government-issued identification numbers, biometric data, or health-related data.

Email Messages

If you connect an email inbox to our platform (if applicable), our system may analyze emails to detect relevance to your interactions with Sea Krew. You can request to disconnect this service at any time, and upon disconnection, all associated email data will be permanently deleted.

Data from Third Parties

We may receive personal data about you from third parties, such as booking platforms or social media, to enhance your experience with our services.

Children Under 16

Sea Krew is not intended for or targeted at children under 16, and we do not knowingly collect personal data from minors. If you believe we have collected data from a child under 16, please contact us immediately at [email protected] so we can take appropriate action.

Use of Your Personal Data

We collect and use personal data for business purposes, including:

To ensure security, prevent fraud, and comply with legal obligations.

To develop, provide, and improve our surf-related experiences and services.

To personalize your experience with Sea Krew.

To process bookings, payments, and customer support requests.

To send notifications related to your account and bookings.

To analyze engagement and customer preferences to enhance our services.

Compliance With Our Privacy Policy

We use the data we collect in compliance with this Privacy Policy. Customers who use our services agree to abide by this Privacy Policy.

We Never Sell Your Personal Data

Sea Krew does not sell or share your personal data with third parties for commercial purposes.

Customer Reviews and Testimonials

We may post customer reviews or testimonials on our website, which may contain personal data. We will obtain consent before publishing such content.

Profiling and Automated Decision-Making

We do not engage in automated decision-making, including profiling, that has a significant impact on individuals.

Retention of Your Personal Data

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws. After that period, we securely delete or anonymize your data.

How to Access & Control Your Personal Data

You have rights regarding how your personal data is handled:

• You can request access, correction, updates, or deletion of your data.
• You can object to processing or request portability of your data.
• If we process your data based on consent, you can withdraw it at any time.

To exercise these rights, please contact us at [email protected]. We will respond within a reasonable timeframe.

Unsubscribing From Communications

You may unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in our emails or by contacting us at [email protected]. However, customers cannot opt out of receiving transactional emails related to bookings and essential service communications.

Cookies

Sea Krew uses cookies to analyze visits and improve our website and services. Most browsers accept cookies by default, but you can adjust your browser settings to remove or reject cookies. Note that doing so may affect website functionality.

For any questions regarding this Privacy Policy, please contact us at [email protected].